Effective Transit Policies and Procedures

June 18, 2026 10:00 AM - 11:30 AM (CDT)

Description

Title: Effective Transit Policies and Procedures (webinar)
Date: June 18, 2026
Time: 10:00 a.m. - 11:30 a.m. Central
Presenter:  Carol Kenderdine, Carol Wright Consulting

Description: This session discusses best practices for developing and implementing transit policies that support consistent operations and regulatory compliance. Participants will learn how to design clear, practical policies that guide staff decision-making, enhance customer service, and ensure alignment with federal and state requirements. The webinar will also highlight strategies for updating, communicating, and enforcing policies to promote accountability and improve overall system performance.