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SUMMARY:Measuring Transit Performance: Using Data to Improve Service and Support Decision-Making
DESCRIPTION:Title: Measuring Transit Performance: Using Data to Improve Service and Support Decision-Making (webinar) Date: December 16\, 2026 Time: 10:00 a.m. - 11:30 a.m. CentralInstructor: Judy Shanley\, Easterseals Project Action Description: Effective transit management depends on understanding and using performance data to improve service and demonstrate accountability. This webinar explores key performance measures for public transportation\, including on-time performance\, productivity\, cost effectiveness\, ridership trends\, customer satisfaction\, complaints\, missed trips\, and service quality. Participants will learn how to use performance data to identify issues\, communicate results to boards and funding agencies\, and support data-informed decision making. The session will also highlight practical approaches for establishing meaningful performance measures\, creating easy-to-understand reports and dashboards\, identifying trends over time\, and using data to guide service improvements\, strategic planning\, and resource allocation. Intended audience: Transit Directors\, Managers\, Operations Managers\, Mobility Managers\, Planning Staff. Registration deadline: December 14\, 2026
X-ALT-DESC;FMTTYPE=text/html:Title: Measuring Transit Performance: Using Data to Improve Service and Support Decision-Making (webinar) \;
Date: December 16\, 2026 \;
Time: 10:00 a.m. - 11:30 a.m. Central
Instructor: Judy Shanley\, Easterseals Project Action \;
Description: Effective transit management depends on understanding and using performance data to improve service and demonstrate accountability. This webinar explores key performance measures for public transportation\, including on-time performance\, productivity\, cost effectiveness\, ridership trends\, customer satisfaction\, complaints\, missed trips\, and service quality. Participants will learn how to use performance data to identify issues\, communicate results to boards and funding agencies\, and support data-informed decision making. The session will also highlight practical approaches for establishing meaningful performance measures\, creating easy-to-understand reports and dashboards\, identifying trends over time\, and using data to guide service improvements\, strategic planning\, and resource allocation. Intended audience: Transit Directors\, Managers\, Operations Managers\, Mobility Managers\, Planning Staff. \;
Registration deadline: December 14\, 2026
LOCATION:
UID:e.4114.1638270
SEQUENCE:3
DTSTAMP:20260919T170923Z
URL:https://members.txtransit.org/event-calendar/Details/measuring-transit-performance-using-data-to-improve-service-and-support-decision-making-1927727?sourceTypeId=Hub
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