Description

Title: Dispatcher Decision-Making Under Pressure (webinar) Date: December 9, 2026 Time: 10:00 a.m. - 11:30 a.m. Central Instructor: Carol Kenderdine, Carol Wright Consulting Registration Link: Description: Dispatchers make hundreds of decisions each day affecting safety, customer service, and operational efficiency. This webinar provides practical decision-making models, communication strategies, and problem-solving techniques for managing service disruptions, vehicle breakdowns, staffing shortages, ADA service issues, weather events, and other operational challenges. Intended audience: Dispatchers, Operations Supervisors, Managers. Registration deadline: December 7, 2026