Description

Title: Strengthening Employee Engagement to Improve the Rider Experience (webinar) 

Date: December 3, 2026 

Time: 9:00 a.m. - 10:30 a.m. Central 

Instructor: Carol Kenderdine, Carol Wright Consulting 

Description: Employee engagement directly influences customer satisfaction and organizational success. Participants will learn practical strategies for building engagement, recognizing employee strengths, improving workplace culture, and creating long-term organizational improvements that positively impact riders and employees alike. Intended audience: Directors, Managers, Supervisors, Human Resources, Team Leaders. 

Registration deadline: December 1, 2026